Ploomes allows integration with WhatsApp, making it easier to create contacts, send messages, and schedule tasks within a single workflow.
How to open a conversation?
After completing the WhatsApp integration, when you access a customer’s profile, if they have a valid phone number, an icon will be displayed next to the phone number.
When you click this button, a new tab in WhatsApp Web will open with the conversation started for the customer’s number.
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Do you still have questions? Don’t hesitate to contact Support via the platform chat or by email at suporte@ploomes.com