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How to Create an Automation to Send an Email to the Finance Team When a Deal Is Won?

This article explains how to configure an automation in the Deals entity to automatically send an email to the finance team when a deal is marked as won in a specific pipeline.

Written by Ítalo

Automating the delivery of information to the finance team after a deal is closed helps streamline processes and prevents communication gaps. With Ploomes automations, you can automatically send the relevant information as soon as the deal is marked as won.

Configuration

1. Create a New Automation

  • Go to Administration > Automations

  • Select the Deal entity

  • Click New Automation

2. Configure the Description, Trigger, and Filter

  • In the Automation Description field, enter a name that identifies the action.
    Example: Send an email to the finance team when a deal is won

  • Under When should the automation be triggered?, select:

    • When the deal is won

    • Next, click the + icon to add the filter:

      Filter

      Pipeline - equals - Sales Pipeline (example)

3. Define the Action

  • Under When triggered, what should the automation do?, select:

    • Send email

    • Configure the email fields:

      Sender

      Select a user

      User if email fails

      Select a user to be notified if the email is not delivered

      Recipient
      Set a fixed email address for the finance team
      Example: finance@company.com

      Subject

      Example: New deal won - [Deal ID]

      Content

      Include relevant information for the finance team, such as:
      Deal title
      Amount
      Owner

      Deal ID

  • Click Save.


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